In 2022 the Salesforce Center of Excellence established a Master Service Agreement (MSA) for OwnBackup. Units use OwnBackup to back up data in their Salesforce instances, and to seed non-production environments. OwnBackup is an SaaS product.
How to Get or Use This Software
Ann Arbor ITS pays a combined invoice with OwnBackup and then uses shortcode billing to distribute the cost appropriately to the various units. Reach out to its-salesforceCOE@umich.edu to be added to this group.
Cost: $3-$3.55 / month / Salesforce Platform Licensed User
Terms & Conditions
If OwnBackup fails to meet SLA for uptime, they will provide a credit for the applicable month.
Liability limit 3x the customer payment in the last 12 months.
Data Protection Agreement is on file with U-M.
Full Terms & Conditions
Ann Arbor ITS pays a combined invoice with OwnBackup and then uses shortcode billing to distribute the cost appropriately to the various units.
Individuals at U-M are ultimately responsible for any infringing software on their computers or devices or for violating the terms and conditions of software licenses. Individuals are responsible for reviewing the SPG on Software Procurement and Licensing Compliance.